About us

Star Assist is a Southeast Asian woman-owned business based out of Anchorage, Alaska.  We provide virtual assistance services to small businesses and non-profit organizations through administrative assistance, client support, executive assistance, and virtual meeting support.

Mission

To provide a capacity-building solution through virtual assistance, saving our clients time and money while they focus on positively impacting their community.

Vision

Support community-minded organizations in achieving their missions, resulting in the advancement of the communities they serve

Values

Community Driven

We support organizations with a genuine interest in the betterment of their communities.

Accountability

We respect and honor the commitments we make and take accountability for the outcomes impacted by our services.

Solutions-Based

We utilize our network and resources to provide you with the support you need to get the task done.

Flexibility

We believe in adaptability and aim to provide our clients with added convenience by remaining flexible to the way you operate your business

Inmaly Intaly

Owner & Founder

Since founding Star Assist in 2019, Inmaly has used her business as a vehicle to support the advancement of organizations working to improve the community she calls home: Anchorage, Alaska. Inmaly is a 3rd generation Laotian/Thai American, mother, foodie, and music enthusiast who also dreams of having a side hustle as a DJ one day.

Emily Berliner

Partner, EBO Consulting Inc.

Emily Berliner founded EBO Consulting Inc. in July 2018, bringing with her 10+ years of administrative & managerial experience in both for- and nonprofit sectors.  Emily attended university in London, England, earning a bachelor’s in Geography from King’s College London & a master’s in Corporate Finance & Strategy from Cass Business School.  In 2016, Emily earned her Nonprofit Management Certification through the Foraker Group and the University of Alaska Fairbanks (UAF).

Admin Assistance

Including, but not limited to:
  • Create and update documents, spreadsheets,
    and slide decks
  • Proofreading, editing, and formatting
  • Manage client onboarding & offboarding
  • Manage lead response process
  • General inbox managementData entry/database maintenance
  • Create and manage cloud drives
  • Online research & information/data gathering

What others
are saying

Executive Assistance

Including, but not limited to:
  • Schedule management
  • Personal inbox management
  • Full board/governing body support
  • Meeting coordination
  • Travel arrangements
  • Draft & send emails & memos
  • Event/meeting logistics support

Lead/Client Management

Including, but not limited to:
  • Manage onboarding and offboarding process
  • Send contracts, surveys, forms, and documents to clients
  • Send onboarding and thank you gifts
  • Develop and send service proposals
  • Dubsado CRM management

Meeting Support

Including, but not limited to:
  • Record meeting minutes
  • Develop meeting summary
  • Compile & send meeting materials
  • Develop meeting packets
  • Manage calendar invitations
  • Send meeting reminders and materials
  • Coordinate 1:1 and group meetings
  • Teams and Zoom tech support

Client Highlights

SALT

Roadmap to a Vital and Safe Anchorage

Client Need:

Short-term support for a project requiring several virtual meetings

How We Helped:

We attended virtual meetings and listened to meeting recordings to develop meeting summaries that include a participant list, action items, and key discussion points. Our support allowed SALT to save time and focus on what they do best (strategic planning and facilitating) while we focus on capturing the meeting record.

Agnew::Beck Consulting

Neighbors United Network Project

Client Need:

Long-term administrative support for network implementation

How We Help:

We coordinate several virtual meetings for task forces within the network by managing calendar invitations, hosting Zoom meetings, coordinating virtual network gatherings, maintaining the network’s contact lists, sending meeting reminders and materials, and developing meeting summaries. Our work allows Agnew::Beck to focus on strategizing and moving the vision of the network forward.

Candace Mary Interiors

Admin Assistant

Client Need:

Administrative and client support

How We Help:

We manage the following processes on behalf of CMI: lead intake, client onboarding, and client offboarding. Additionally, we provide inbox and schedule management, light website maintenance, and light design project management support. Our services allow CMI, as a small business, to have the critical processes within the business maintained while saving money on hiring/recruiting, and saving time by allowing her to focus on the creative, visionary side of her business.

How it works

Let's get started!

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